Insurance repairs
Contact our workshop with your vehicle and claim information. We can discuss the damage, the information available and the practical next steps for your insured repair.
Your car.In experienced hands.
Insurance and private collision repairs, with careful workmanship and personal service at our Somerton workshop.
OUR WORKSHOP
Equipped for careful work.
Our 22-bay workshop brings together Car-O-Liner repair equipment, dedicated preparation bays and LOWBAKE refinishing facilities.
Dedicated preparation.Precise refinishing.
Two dedicated preparation bays and a LOWBAKE oven, supporting careful preparation and a consistent finish.
CUSTOMER CARE
We look after you, too.
Clear guidance, a welcoming space and help arranging transport while your vehicle is with us.
ABOUT VIC TIC
Family-owned since 2009.
At Vic Tic Panels, repair and customer care belong together. From our workshop at 2 Katz Way, Somerton, our team combines hands-on expertise with personal attention throughout your repair.
Get directionsRepair services
Collision repair and refinishing
Practical support for insured and private repairs, from understanding the damage through panel work, preparation and the finished paint surface.
Private repairs
For work outside an insurance claim, speak with us directly about the damage, suitable repair options and a quotation for the agreed scope.
Panel repair and refinishing
Damaged panels are repaired or replaced as required, then carefully prepared for paint refinishing with attention to the finished colour and surface.
Workshop facilities
Built for each stage of the work
Dedicated repair, preparation and refinishing areas keep the required work together at our Somerton workshop.
- 22
- internal working bays at Somerton
- Car-O-Liner
- repair equipment
- LOWBAKE
- oven and two preparation bays
- 5
- lifts — four scissor and one two-post
The Somerton workshop and separate nearby Campbellfield storage site have a combined area of approximately 2,500 m².
What to expect
Your repair, explained
Contact us
Tell us about your vehicle and the damage, including your claim information if the repair is insured.
Assessment and quotation
We review the damage and discuss the repair scope, options and quotation relevant to your situation.
Repair and updates
Your vehicle moves through the required repair, preparation and refinishing work, with updates relevant to its progress.
Collection
When the agreed work is complete, our team will arrange collection with you.
Our people
A professional team
Our team works across panel repair, vehicle preparation, refinishing and customer care. Keeping these skills together at Somerton helps each repair move through the workshop with the right people involved at each stage.
Before you contact us
Common questions
Can I contact Vic Tic about an insurance or private repair?
Yes. For an insured repair, provide your vehicle and claim information so we can discuss the next steps. For a private repair, you can discuss the damage, repair options and a quotation directly with us.
What information helps with an assessment?
Your contact details, vehicle make and model, registration, a description of the damage and any claim information you already have are useful starting points.
Can you help with transport while my vehicle is being repaired?
Transport or rental vehicle arrangements can be discussed with our team. Options depend on the circumstances and availability.
How long will my repair take?
Timing depends on the damage, repair scope and parts required. We can discuss likely timing once the vehicle and available information have been assessed.
Let’s talk about your repair.
- Phone
- 03 7002 8807
- Workshop
- 2 Katz Way
Somerton VIC 3062 - Hours
- Monday to Friday, 8:00 am to 4:30 pm
Submitting opens your email application with the details filled in, addressed to info@victicpanels.com.au. Nothing is sent until you send it.
Our industry partners
Parts, materials, equipment and technology supporting our workshop.
